Free Shipping Over $250.

Search

Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

FAQ's

Items purchased on sale are considered final and are not eligible for return or exchange.

Yes, Ginia ship internationally. For customers in USA or Canada please visit us.giniartw.com

All international orders may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities.

Duties and taxes are the responsibility of the customer and we recommend you please check your local customs website for estimated costs.

You can shop at GINIA without creating an account. However, register with us and you'll be able to enjoy the following benefits:

1) Be the first to know about upcoming sales, special events and competitions

2) Review past purchases

3) Request a return or exchange directly from your account

4) Add items and products you love to your Wish List

5) Preview our new collections

To reset your password, follow the forgotten password instructions on the SIGN IN page.

Unfortunately multiple discount codes cannot be used in conjunction with each other. If you require assistance with applying discounts to your order please get in touch with us through our contact page.

AUSTRALIA

Ginia offers complimentary shipping for orders over $150 in Australia. Orders under $150 will be charged a flat rate of $10. 

INTERNATIONAL

Ginia offers complimentary shipping for orders over $300 for the rest of the world. Orders under $300 will be charged a flat rate of $25. 

AUSTRALIA

- Standard shipping: 3-5 business days / Rural 5 - 10 business days

- Express shipping: 1-3 business days / Rural 3-5 business days

All domestic orders are shipped via Australia Post. Please allow 48 hours for your order to be processed.

INTERNATIONAL

- For international deliveries, please allow 5 – 10 business days to receive your order.

*We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.

Should your order not have arrived in the expected time frame, be incorrect, arrived damaged, or for any other concerns relating to your order, please contact us via our contact page.

We are able to deliver to an alternative address as long as both are in the same country. You will be able to specify the preferred delivery address during checkout.

Not all our intimate apparel are machine washable due to delicate fabric, laces and embellishments. GINIA uses the finest silk fabrics and finishes in the making of its garments. Always read the care instructions on the tag inside your garment carefully.

Search

Agent Shopper chat config